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FAQs

Where is Baste made?

Baste is made in Hillsborough, North Carolina. Our headquarters is in Charlotte, NC, and our fulfillment center is in Smithfield, NC. 

How is Baste made?

Baste Southern BBQ Sauces are FDA-approved and made in North Carolina. We make our handcrafted BBQ sauces in small batches, using all-natural, locally sourced ingredients that delight the senses. The proprietary combination of spices and fresh ingredients provides a flavor that ignites the taste buds and brings your food to life in new, imaginative ways. Baste delivers the quality you want and the unforgettable flavor you crave. 

When does Baste expire?

The expiration date is marked on the bottle. Unopened Baste can be stored in the pantry or cupboard. Once opened, please refrigerate and use it within 90 days.  

How do I use Baste Boosters?

Just like our sauces, Baste Boosters enhance the flavor of your food.

Grilling: Use Baste Boosters on meats before grilling. Pat your favorite Booster onto the surface of the meat, ensuring an even coating. Allow the Booster to sit on the meat for some time before grilling to let the flavors penetrate; a minimum of 1 hour to 24 hours (our preference!).
Smoking: Baste Boosters also work well with smoked meats. Apply the Booster of choice generously on the meat and allow it to sit before smoking. The slow cooking process allows the flavors to infuse into the meat and lock in "oh so much goodness!."
Roasting: Use Baste Boosters when roasting meats in the oven. Apply your Booster to the surface of the meat before placing it in the oven. The high heat helps caramelize the Booster, forming a flavorful crust. Also, consider cooking using a Dutch oven or a roasting pan covered with aluminum foil.
Marinating: One of our flavor methods is to create a paste by mixing the Booster with a liquid (oil, vinegar, etc.) to form a marinade. Apply the paste to the food and let marinate before cooking.
Seasoning Vegetables: Our Boosters are in no way limited to meats. Use them to add flavor to roasted or grilled vegetables. Toss the veggies in the Booster of your choosing before cooking.

Is Baste thin or thick?

Sweet and Spicy are thick sauces. Tangy is the consistency of a traditional Eastern NC sauce.

Can I mix Baste sauces?

Yes, our sauces are meant to be mixed. You can create a variety of flavors to suit your palate.

Can I use Baste as a marinade?

Yes.

Can I use Baste as a condiment?

Yes. Please put it on your burger, dip your fries in it, or use it as a dressing for salads.

Can I use Baste Boosters as a condiment?

Yes, you can use Baste Boosters like Salt and pepper. Sprinkle them on eggs, baked potatoes, French fries, potato chips, burgers—anything!

Once I place my order, how long will it take for me to receive my Baste?

Please allow 24 - 48 hours for processing. We use UPS for shipping. We are located in North Carolina, so standard shipping can take 5-10 days, depending on where you live.

What is the Baste return policy?

We do not accept the return of opened bottles. However, if you are not satisfied with Baste, please let us know, and we will see what we can do to make things right. Please email us at hello@justBaste.com. We will respond within 24 hours.

What happens if my Baste is broken upon receipt?

Please send us a picture of the packaging and broken bottles at hello@justBaste.com. We will review and respond within 24 hours.

Can Baste be shipped internationally?

At this time, we can only ship within the United States. We hope to be able to ship internationally soon.