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FAQs

Where is Baste made?

Baste is made in North Carolina. Our headquarters is in Charlotte, NC.  Our fulfillment center is located in Smithfield, NC. 

How is Baste made?

Baste Southern BBQ Sauces are FDA approved and made in North Carolina. We make our handcrafted bbq sauces in small batches, using all-natural, locally sourced ingredients that delight the senses. The proprietary combination of spices and fresh ingredients provides a flavor that ignites the taste buds and brings your food to life in new imaginative ways. Baste delivers the quality you want and the unforgettable flavor you crave. 

When does Baste expire?

The expiration date is marked on the bottle. Unopened Baste can be stored in the pantry or cupboard. Once opened, please refrigerate, and use it within 90 days.  

Is Baste thin or thick?

Sweet and Spicy are thick sauces. Tangy is the consistency of a traditional Eastern NC sauce.

Can I mix Baste sauces?

Yes, our sauces are meant to be mixed. You can create a variety of flavors to suit your palate.

Can I use Baste as a marinade?

Yes.

Can I use Baste as a condiment?

Yes. Please put it on your burger, dip your fries in it, or use it as a dressing for salads.

Once I place my order, how long will it take for me to receive my Baste?

Please allow 24 - 48 hours for processing. We use USPS for shipping. We are located in North Carolina, so standard shipping can take 5-10 days, depending on where you live.

What is the Baste return policy?

We do not accept the return of opened bottles. However, if you are not satisfied with Baste, please let us know, and we will see what we can do to make things right. Please email us at hello@justBaste.com. We will respond within 24 hours.

What happens if my Baste is broken upon receipt?

Please send us a picture of the packaging and broken bottles at hello@justBaste.com. We will review and respond within 24 hours.

Can Baste be shipped internationally?

At this time, we can only ship within the United States. We hope to be able to ship internationally soon.